THE ENTERPRISE OMNICHANNEL CONTACT CENTER
Stop managing five separate software subscriptions to run your contact center. XCALLY unifies your Voice, WhatsApp, CRM integrations, and English & Spanish AI into a single, enterprise-grade platform — deployed on-premise, in the cloud, or hybrid.
Trusted by enterprises across healthcare, higher education, logistics, and financial services. entrypoint has been a trusted enterprise technology partner since 2004.
Total cost of ownership
Most enterprise IT and operations leaders believe they face a binary choice: pay sky-high monthly premiums to US cloud giants like Genesys or Five9, or settle for fragmented, outdated local systems that cannot handle modern digital channels. XCALLY eliminates this false compromise. For the first time, US enterprises can access a fully unified, enterprise-grade omnichannel contact center platform — with native English & Spanish AI support — at a fraction of the cost of legacy alternatives. The organizations that make this switch now will have a structural cost and capability advantage over competitors who wait.
The math is straightforward. For a 100-agent contact center, switching from a legacy US CCaaS provider to XCALLY saves a minimum of $100,000 per year in direct software costs alone — before accounting for the engineering hours saved by eliminating custom integrations.
See the platform in action
From advanced integrations to full customization and data protection — see how voice, digital channels, AI, and analytics come together in one enterprise workspace.
Book a live platform walkthrough →
AI that works in production
Every global CCaaS vendor claims to support multilingual service. What they deliver is a text-rendering engine that displays characters correctly. What they cannot deliver is a genuinely localized AI experience: one that understands US regional accents, the natural blend of English and Spanish in business conversations, and the specific sentiment patterns of American customers. This gap has been the single biggest barrier to AI-driven automation in US contact centers serving bilingual populations. Until now. Through XCALLY, enterprises gain:
“The English and Spanish AI capabilities were the deciding factor for us. We had evaluated three other platforms, and none of them could deliver what XCALLY provides.”
Platform depth
Stop waiting on developers to update your call routing rules. Cally Square's drag-and-drop interface lets your operations team design, test, and deploy complex IVR flows in minutes. Build multi-level menus, conditional routing, time-based rules, and self-service automations without writing a single line of code.
Native integrations
Proven at scale
A major healthcare network deployed XCALLY to manage high-volume inbound appointment scheduling and patient support across voice and WhatsApp. Result: 65% reduction in average response time, 40% improvement in first-call resolution, and full integration with their existing patient management system.
Start your evaluation
Complete the form below to schedule a live technical walkthrough with our enterprise architecture team. We will also prepare a customized total cost of ownership (TCO) comparison against your current contact center platform, at no cost and with no obligation.
Enterprise readiness
Meet with Steven
